Kimberly Malcom
Senior Customer Experience Manager at Alanna.Ai
Based in Lakeland, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Lakeland
Industry
Software Development
Company size
13
Contact information
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k•••••••@alanna.ai
Phone
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Background
About Kimberly Malcom
For over two decades, I've consistently delivered results in client care, project management, and operational efficiency. My experience spans onboarding, implementation, and consistent and compassionate team leadership, with a strong focus on streamlining processes and fostering collaborative environments. I prioritize clear communication, accurate documentation, and a pragmatic approach to problem-solving, ensuring both client satisfaction and team success. I genuinely care about my team and my clients, and it shows in my work.
Decision-makers
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Hoyt Mann
President & Co-founder · General Business & Management
- TMManager
Tammy Marshall
Sr Manager of Customer Experience · Customer/Client Service
- JPStaff
Jessica Pearson
Customer Support Specialist · Customer/Client Service
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