Kimberly Manning

Background

About Kimberly Manning

A proactive and inspirational leader who is willing to roll up my sleeves and provide customers with the highest level of service possible. I am able to interpret senior leadership direction and successfully implement strategies that will take a company to the next level of its growth plan. I am a determined problem solver with a keen eye for detail and have a customer-centric attitude as well as the ability to function in a senior managerialposition. Possessing an entrepreneurial aptitude also makes it much easier for me to find ways to improve service delivery. As a true professional, I achieve business results by developing, motivating, and rewarding those employees who perform well. • Understanding of and commitment to the implementation of equal opportunities. • Ability to react quickly to emergency situation or new customer requirements. • Able to work under pressure - a calm, organized approach and able to prioritize. • Creating financial and statistical reports using spreadsheets. • Taking prompt, decisive and corrective action to rectify any short comings. • Organizing maintenance of systems, document records, space management, etc. • Report monthly on office progress, identifying areas of concern or improvement. • Sharing knowledge and expertise in a highly professional manner. • Good keyboard skills and knowledge of customer service principles & practices. • Identifying the specific needs of customers, then creating bespoke solutions for them.