Kimberly Morak

Background

About Kimberly Morak

PUBLIC CONSULTING GROUP, WORK FROM HOME • Contact Tracer January 2021 Work independently on web-based management platform. Collect confidential data. Educate, guide and support contacts through quarantine. De-escalate and assist difficult situations. Collaborate with other contact tracers and supervisors through meetings, trainings and calls using Microsoft Teams and Cisco Web-ex. • Case Investigator December 2021 Case investigation is a more detailed oriented position, able to manage time effectively collecting more in-depth information. PROMESA, INC, CAMINO NUEVO, ALBANY NY JANUARY 2015 – MARCH 2021 • Primary Counselor January 2015 Successfully guided caseload of 50+ clients through their treatment and recovery as a Primary Counselor. Demonstrated the ability to multitask, learn quickly and take on new responsibilities to achieve desired clinic outcomes. • Admission Coordinator April 2016 Created admission process, coordinated clinical and medical teams to increase clinic census from 280 to 606 in 1 year, exhibited the ability to connect with people. • Clinical Manager July 2017 Effectively lead a team of 30 staff, administrative, clinical and medical. Collaborated with teams to meet productivity expectations and budget goals. Coordinated efforts to achieve deliverables for successful client outcomes. Ran weekly team meetings for clinical progress updates. Chart review for Medicaid investigations. • Assistant Director September 2018 Assessed progress of team daily, evaluated clinic progress to ensure budgets were met, executed plans to increase productivity. Managed Medicaid reform efforts for the clinic, tracked and reported deliverables, refined medical transportation system to reduce fraud. EHR reviews for accuracy, quality.