Kipness Michael

Background

About Kipness Michael

As a Senior Program Manager at the world's largest technical professional organization, I lead operational program management and project management for over 100 projects and standards that impact more than members in over 160 countries. I have 18 years of experience in this role, with a proven track record of delivering organizational and business goals, improving processes, and ensuring quality and client satisfaction. My core competencies include customer relationship management (CRM), training and development, conflict resolution, and negotiation. I have successfully trained audiences of all sizes on various topics related to e-tools, policies, procedures, and meeting management. I have also collaborated with key stakeholders to resolve copyright and intellectual property issues, and negotiated agreements and memoranda of understanding with external partners. Additionally, I have a strong background in human resources, having worked as a pension and 401k analyst for three years at Hertz. I am passionate about continuous learning and improvement, and strive to communicate effectively at all levels within the organization.