Kiran Chaudhari
Customer Service Team Lead at Ricoh New Zealand Limited
Based in Auckland, New Zealand
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Seniority
Other
Department
Other
Location
Auckland
Industry
IT Services and IT Consulting
Company size
375
Contact information
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k•••••••@ricoh.co.nz
Phone
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Background
About Kiran Chaudhari
A proactive driven and highly accomplished Channel Support Champion/Unified Support recognised for supporting the frontline and delivering top-notch customer service. I have extensive experience in leading and achieving high-quality customer satisfaction process optimisation change objectives and capability development goals. Backed by years of experience in business planning & analytics project management systems development quality assurance stakeholder engagement and change management I am well-versed in Agile methodologies such as Scrum and Kanban. I have a strong understanding of Agile principles and have applied them in past roles resulting in successful project delivery. In a constantly changing business environment I stand among those who drive the progress of continuous improvement by utilising analytical skills. I am a strategic thinker who thrives on being an integral part of planning and direction setting to improve processes drive performance and growth achieve positive results and ensure continued success. I am articulate pragmatic commercially minded analytical and solutions-focused. My years of experience in collaborating with customers and stakeholders at every level have improved my natural interpersonal and leadership skills further enabling me to empower and reinvigorate.
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