Kiran Devraj

Background

About Kiran Devraj

Dedicated and results-oriented professional with over 18 years of experience in Application Support and 14+ in Capital markets, driving innovation and delivering impactful solutions in the financial technology sector. Adept at developing and executing growth strategies, optimizing operational processes, and implementing cutting-edge technologies to enhance product offerings. Documented success in software engineering and leadership, with the ability to guide teams in solving complex problems and creating innovative solutions. Sound understanding of technology risks and plan investment, including addressing ongoing risks such as tech debt and security. Demonstrated ability to analyze application performance and identify areas for improvement. Well-versed in troubleshooting application issues and providing solutions. Proficient in analyzing user requirements, troubleshooting software problems, and delivering prompt solutions to enhance overall system functionality. Strong commitment to customer satisfaction, with a track record of meeting and exceeding service level agreements- Demonstrated success in cultivating client relationships, ensuring compliance, and achieving revenue targets- Ability to participate in technical conversations and guide teams in solving complex problems- Familiarity with creating new and innovative products for end users- Exceptional knowledge of application stability measures- Ability to monitor and respond to application alerts and notifications- Excel in providing robust technical support and ensuring the seamless operation of applications- Flexible to change with excellent planning and execution skills and works well within the constraints of tight deadlines.