Kiran Khan

Background

About Kiran Khan

Senior Program Manager with a proven record of delivering enterprise IT transformation across federal and commercial sectors. I specialize in leading large-scale programs focused on observability, ITSM modernization, and performance monitoring using ServiceNow, AppDynamics, and Splunk. With 10+ years of experience, I’ve driven initiatives that integrate and optimize platforms for AIOps, incident automation, real-time telemetry, and compliance-driven visibility across 400+ applications and hybrid infrastructures. Core strengths include: • ServiceNow: ITSM, CMDB architecture, workflow automation, incident response, and performance dashboards • AppDynamics: Application performance monitoring (APM), business transaction tracing, health rule tuning, and infrastructure visibility • Splunk: Log analytics, dashboarding, alert correlation, onboarding strategies, and Splunk ITSI/Observability Cloud readiness • Leading cross-functional teams of engineers, architects, and developers to deliver high-stakes modernization goals • Aligning technical roadmaps with stakeholder priorities, contract renewals, and long-term funding strategies I combine strategic thinking with operational delivery to help organizations modernize and scale their IT ecosystems. Currently pursuing executive leadership opportunities where I can lead transformation at scale, drive outcomes through integrated observability, and mentor high-performing delivery teams.