Kirk Tolly

Background

About Kirk Tolly

Kirk Tolly 10908 Roberts Drive Munith, Michigan 49259 (517) 596-2248 Mobile (734) 478-6149 tollyfam@frontier.com Senior Electronic Information Professional Operations * Technology * Product Management * Web Interface * Publishing 25 years of experience providing technology-based business solutions and executing world class delivery of internet-based services. Broad-based experience in the development/delivery of high quality outbound electronic products. Proven expertise/understanding of system architecture, processes and usability issues as they relate to creation & control of saleable products. Successful history of managing human, financial & operational resources. Excellent leadership skills; able to adapt to changing technology landscape/meet aggressive deadlines. Electronic database expertise; work closely with developers to specify product design. LEAN Sigma Service Champion; Apollo Management Graduate. Strong team building, training, development & leadership abilities. Exceptional communication and interpersonal skills; able to lead, mentor and motivate people to come together, reach a consensus, and achieve the objectives of the organization. Customer advocate with a focus on customer service & satisfaction. Problem solver with a “can-do” attitude and the ability to prioritize and multi-task. Selected Professional Accomplishments Managed development/delivery of electronic products generating $40M+ in annual revenue. PROFESSIONAL EXPERIENCE ProQuest, Inc. – Ann Arbor, MI 1988 – Present Leading provider of electronic information products/services to academic/public/corporate/government clients. • Direct supervision of 29 staff. • $40M in annual revenue. • $2.2M annual budget.