Kit Rojas
Senior Vice President, Director of Technology Risk at Customers Bank
Based in Philadelphia, United States
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Seniority
Other
Department
Other
Location
Philadelphia
Industry
Banking
Company size
1.1K
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k•••••••@customersbank.com
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Background
About Kit Rojas
In my decade-long journey in fintech, I spearheaded expansive risk management programs to establish enterprise resiliency as a Senior Vice President Director of Technology Risk. I fortify tech infrastructures, ensure regulatory compliance, and maximize overall productivity. PROCESS REDESIGN & STANDARDIZATION: During my tenure with Grant Thornton, I led strategy design for Credit Suisse by prioritizing and resolving critical MRIAs. This involved optimizing data reporting, defining functional and business requirements, and improving cross-system communications. By implementing standardized procedures and timelines for addressing MRIAs, I successfully reduced potential finds by 40% and instilled confidence in management teams through enhanced TPRM policies. POLICY CREATION & EXECUTION: While I was at Customers Bank, I eliminated several redundancies to streamline operations and risk management processes. I standardized risk evaluation and control validation protocols and instated policies for issue and subcontractor management, risk rating, diligence standardization, and onsite controls. As a result, I enabled the organization to conduct 15 critical vendor onsite assessments within a year with half the team size. TOOL INTEGRATION & ADOPTION: At the same organization, I leveraged technology to drive performance enhancements, identifying and executing advanced protocols to streamline operations. This resulted in an impressive 80%+ acceleration in reporting turnaround and an 80% increase in risk assessment approval rates within strategic timeframes. Additionally, I successfully reduced a critical vendor assessment backlog from over 350 to just 50, ensuring timely and efficient processes KEY HIGHLIGHTS- Equipped C-level leaders with visibility into the risk management program to refine planning for $MM budgets- Adhered to the 5-day SLA by overseeing logistics, setting project priorities, and acquiring preliminary documents- Sped up the assessment scheduling process by 60% by mentoring 2 SMEs and outlining SMART goals- Directed budget to actual analysis and drove alignment with vendor contract to comply with the $150k+ budget. If you’re looking for someone passionate about shaping and deploying risk mitigation strategies, resolving escalations, and collaborating with global cross-functional teams, email me: catherine.rojas6@gmail.com. Key Skills: Tech & Cyber Risk Program Leader | Escalation Identification & Resolution | Risk Mitigation, Validation, & Control Evolution | Tool & Tech Integration | Internal/External Stakeholder Liaison
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