Klementina Minga

Background

About Klementina Minga

As an IT Project Specialist, I support the deployment of Windows 11 across hospital devices, ensuring smooth upgrades while maintaining critical operations. I troubleshoot hardware and software issues, provide remote and on-site support, and ensure compliance with GDPR and data security standards. Using tools like Ivanti, Active Directory, and PowerShell, I optimise processes, reduce downtime, and deliver reliable Microsoft 365 and Azure service delivery. Being ITIL Foundation 4 certified, I apply IT service management principles to improve workflows and deliver efficient IT operations. With strong communication, attention to detail, and problem-solving skills, I focus on clear documentation, teamwork, and effective issue resolution. I am open to exploring new horizons and embracing changes in my career, continually seeking opportunities to grow and contribute to impactful IT projects and initiatives.