Komal Kamble

Background

About Komal Kamble

A Bachelor’s degree in Computer Science from Pune University with 2 years of experience in Global Talent Track as a Quality analyst. Ensured that all processes and activities were of the highest standards of customer relation. Effectively monitored performance, service levels and performance on ongoing basis. Demonstrated initiative by evolving processes for sampling and inspecting customer interaction process at each step until resolution was provided. Reviewed business performance statistics and gave suggestions to Senior analyst on areas of possible improvement. Self-motivated and hard working, was the winner of “best customer resolution” in Global Talent Track for 2022. Conducted feedback sessions with team members as well as reviewed performance on consistent basis. Planned and carried out training sessions for improving efficacy of the team.