Seniority
Manager
Department
Sales & Business Development
Location
City of Johannesburg
Industry
Retail
Company size
17K
Contact information
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k•••••••@massmart.co.za
Phone
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Background
About Koos van Graan
At Massmart, my tenure as Ecommerce Product Operations Support Manager has been marked by a steadfast commitment to refining our online retail platforms. My primary mission has been to enhance system product governance and drive the development of innovative features that resonate with our customers' needs.Our team has successfully elevated the e-commerce experience by optimizing product-engineering collaboration and improving feature adoption. We've tackled design bugs and streamlined processes to ensure a seamless journey for users, all while maintaining rigorous technical and procedural controls. My expertise in SAP Retail and Hybris has been instrumental in these advancements, contributing to Massmart's reputation as a leader in e-commerce.My Passion for retail and ecommerce systems and process is my driving force to ensure the best customer experience
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