Kris McCarty
Executive Director of People, Process, and Patient Experience at Lansing Urgent Care
Based in MI Area, United States
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Seniority
C-Team
Department
Healthcare & Human Services
Location
MI Area
Industry
Hospitals and Health Care
Company size
100
Contact information
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k•••••••@lansingurgentcare.com
Phone
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Background
About Kris McCarty
As a dual licensed occupational and physical therapist and healthcare executive, compassion, kindness, and innovation are hallmarks of my three decades in healthcare. Employees and patients have always served as the guiding focus in working toward organizational goals with employee engagement, patient satisfaction, quality, resources, and growth. Catalyst leadership and collaboration have curated a well-documented pattern of successful organizational transformation in these domains. Fostering and supporting empowered cultures while leveraging the unique strengths of team members has mobilized achievement. Emotional intelligence has been paired with strong communication skills in support of the teams. Core guiding traits of integrity, empathy, humility, equity, inclusion, and belonging can be validated through conversations with teams I have had the honor to support or colleagues throughout my career. Evidence-based leadership practices, hardwired early in my career, have yielded consistent goal achievement. My deep seeded passion lies in operational performance in healthcare coupled with a patient focused epicenter. While seeking out my next role, I have focused on freelance consulting that I've embraced with podcasting and public speaking, extending my inspired advocacy for patients and their loved ones. My deeply intrinsic mission is to lead authentically with guiding principles of empathy, compassion and kindness to transform patient care through product and process innovation, leveraging competencies in operations and patient advocacy to enhance experience, access, and healthcare education. SKILLS 1. Visionary leader adept at setting strategic direction, change management, and driving organizational transformation through the use of hard-wired leadership strategies successful in mobilizing teams toward goals. Proficient in optimizing healthcare operations through innovative process improvement, technology integration, and cost management while maintaining high quality outcomes. Financial stewardship and resource allocation while managing multi-million-dollar budgets with a focus on fiscal responsibility have consistently resulted in strong profitability. Dynamic team builder and leader skilled in recruiting, training, and mentoring high performing interdisciplinary teams while navigating ever changing healthcare landscape. Proficient in building robust relationships with all healthcare stakeholders including physicians, advisory board members, community members and other members of multidisciplinary teams.
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