Kris Nicholson

Background

About Kris Nicholson

I’m a social worker by education and supply chain professional by experience with a strong need to be of service. What you need to know: • People give me purpose: my customer care manager role let me tap into my social work training as I worked to motivate my team and help them perform to their potential. I love helping my team, business partners, and customers succeed. From partnering with Controlling to bring more cost transparency to business group supply chains, creating desk procedures to improve team training, to coaching employees in their development, I thrive on helping my team/partners/company improve. • I love fixing things. From my first upcycle at 16, an antique singer sewing table, I discovered my passion for taking something broken and making it beautiful and functional again. Whether it’s a home project or a broken process at work, I love figuring out what’s wrong and working to set it right. I love taking something apart to figure out how it’s supposed to work, what went wrong, and then getting it back together. I’ve process mapped the order-to-cash process to identify optimization targets, and driven implementation of process and system changes. • I can learn just about anything: I like to joke that I wasn’t qualified for any position I held. And in many ways, that was true. But I am a quick learner, determined to do well, willing to try, pretty darn good at learning systems, and love to get things done. I've taught myself SharePoint to create a team site, Visio for process mapping the order-to-cash process, the SAP SD, MM, and PP modules. I’m unafraid to admit I don’t know something and willing to do the work to learn.