Seniority
Staff
Department
Information Technology
Location
Southfield
Industry
Retail
Company size
9
Contact information
Reveal Krishna's email and phone
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k•••••••@simplpos.com
Phone
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Background
About Krishna Yedulla
Results-driven IT Support Engineer with 4+ years of experience delivering Level 2 technical support for multi-location retail and restaurant operations. Skilled in managing Windows- and Android-based POS systems, EMV payment terminals, and networking infrastructure to ensure seamless daily operations. Proficient in troubleshooting hardware/software issues, configuring Cisco networking devices, and integrating payment gateways such as Stripe, Adyen, TSYS, Fiserv, and NABAN. Adept at store technology deployments, device imaging, and end-to-end POS setup, ensuring optimal performance and security compliance. Strong background in Microsoft 365, Active Directory, Microsoft Intune, and ITIL-aligned service management with Jira. Recognized for proactive problem-solving, cross-functional collaboration, and delivering consistent SLA-targeted results.
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