Krishnadas Chandran

Background

About Krishnadas Chandran

Customer relationship is key to any business organization. People are more interested in themselves than what you sell. Understanding the customer's wants and helping them achieve them is the best way for a business to thrive. Being detail-oriented and eager to help people, I always wanted to be in the customer’s shoes by analyzing their journey with the organization and observing each touch-point. I always keep my lines of communication open to people in my team and other functions, improving my knowledge and relationship with them.During my career, I was able to pick up skills like communication, objection handling, customer service, and sales. My interest in technology has led me to learn and implement my skills in a position with the organization’s requirements. In addition to my career, I have grown my interest in fitness and traveling where I was able to learn and explore life.Looking forward to learning and excelling in customer experience and helping the organization in providing the best experience to them.Key achievements;Generated new business and long-term account opportunities through prospecting and cold-calling.Achieved sales goals in all quarters set by the management.Set up review meetings and helped in customer retention.Exceeded satisfaction rate with my customers and received positive feedback for going the extra mile. Received the best customer service executive award in the year 2019.