Krishnakkumar Avinasi

Background

About Krishnakkumar Avinasi

Seasoned IT professional implementing Enterprise Applications in Financial Services industry focused on Customer Service.* Highly effective individual in technology leadership, with extensive experience in Vision Roadmap, IT Strategy, high-visibility projects and programs, and leading skilled technical teams.* Leverages a unique mix of strategic and analytical expertise, consistently exceeding performance goals by aligning the effort of strong teams with organizational objectives.* With American Express, directs strategy, architecture, development, and delivery for Servicing Portal on a global scale which led to the increased customer satisfaction, strong engagement and outstanding increase in Agent Servicing performance.* Mentors Engineers operating out of multiple locations, engaged in technology, and digital transformation.* Specialties: IT Operations Management, Strategic Planning, Project Management, Team Leadership, Digital Transformation, Product Development, Process Improvement, Coaching and Mentoring.* Business Domain : Financial Services (Payments, Credit & Charge Card, Banking and Retirement Solutions), Insurance (Auto, P&C).