Krishnamurthy Jois

Background

About Krishnamurthy Jois

ITIL Intermediate-Service Operations & Prince 2 Practitioner Certified with 20 +years of experience in IT Operations, Operational excellence, SAP logistics, Delivery management, Service Management, Vendor Management, Solution Architect SAP, Project & Service delivery management, account management, Transition Management, Supplier and Contract Management. I have worked with fortune 500 clients in Automotive, Manufacturing, Transportation, Oil and Gas, Chemical industries worldwide. Below are few highlights:#Excellent understanding of Global delivery model. Worked at onsite location in Asia-pacific, European and North American clients.#Managed a portfolio Size of over 25 Million USD with a team size of 100 (peak time).# Experience in managing all lifecycle phases of Managed Services delivery from Initiation and transition to steady-state Operations.# Experience in maintaining excellent levels of client satisfaction with regards to operational, tactical and strategic service delivery.# Exposure to Digital technologies which includes Cloud serivce, establishing digital platform and establishing service and support for Digital applications.# Worked in E2E SAP Implementation, Rollouts, upgrade, Support & Maintenance and Centre of Excellence projects.# Establishing the support model for all the applications based on hosting i.e. on-Prem, Public, Private and customer satisfaction efficiently.# Implemented ITIL process in fortune 500 client.# Strong experience in operation Management. Experience in effective transfer of people, process and technology in initial stage of outsourcing on time and within budget.#Published white papers in publication forum.#Competency Building at Enterprise Solution Academy to train internal talent Pool.#Strong support to Pre-Sales and recruitment initiatives