Kristen MacGregor

Background

About Kristen MacGregor

I’m a strategic, people-centered Human Resources leader with over 15 years of experience building high-impact HR functions across healthcare, hospitality, and service industries. Throughout my career, I’ve been driven by one mission: to create workplaces where people thrive and businesses grow.Currently, I lead HR at Life Ambulance Network, where I’ve built scalable, compliant, and inclusive HR systems from the ground up—supporting over 300 employees across multiple sites. From workforce planning and talent acquisition to benefits optimization and conflict resolution, I’ve delivered outcomes that matter: 25% workforce growth, 30% improvement in benefits satisfaction, and reduced legal escalations through proactive employee relations.What sets me apart is my ability to balance high-level strategy with hands-on execution. I’ve helped organizations reduce turnover, boost frontline engagement, and navigate change with clarity and compassion. Whether guiding executive teams on talent strategy or coaching managers through performance conversations, I lead with empathy, accountability, and a strong understanding of business goals.My background includes directing HR for resort properties under Hilton Hotels & Resorts, managing payroll and benefits in high-volume settings, and mentoring field teams to success. I’ve also integrated HR technology platforms like Paycor, Paychex, and Paylocity, streamlining operations and delivering insights through data-driven KPIs.Beyond the office, I’ve served as a catechism teacher for over six years, supporting youth development through faith-based education—further reflecting my passion for guiding, teaching, and empowering others.Let’s connect if you’re looking for a trusted HR partner who can drive culture transformation, lead organizational change, and build systems that scale with people at the heart.