Kristen Mota

Background

About Kristen Mota

As a seasoned Senior Director of Operations, I excel at enhancing operational efficiency and driving growth through strategic leadership and innovative solutions. With extensive experience managing multi-million dollar budgets and overseeing daily operations across numerous locations, I have honed my ability to optimize processes, manage vendor relationships, and lead high-performing teams to achieve outstanding results- Operational Efficiency & Cost Management: Streamlining Operations for Optimal Performance My approach to operations management is centered around efficiency and cost-effectiveness. I have successfully reduced food costs by 2.5% and management labor costs by 4% by consolidating brands under a single vendor, optimizing the supply chain, and revising the menu. By implementing these strategies, I not only reduced expenses but also enhanced operational efficiency, leading to significant cost savings and improved overall performance- Financial Management & Strategic Planning: Maximizing Revenue and Stability One of my most impactful achievements was boosting profitability by 1.5% and managing lottery sales through effective procedures and promotional strategies. By micromanaging multi-million dollar budgets and optimizing sales forecasting, I ensured financial stability and accurate revenue projections. These efforts were crucial in maintaining operational stability and driving business growth during challenging periods- Team Leadership & Development: Fostering Excellence and Growth As a leader, I am committed to developing high-performing teams and promoting a culture of excellence. I have successfully mentored Directors of Operations and coached managers for future roles, achieving low turnover and a guest-centered culture. By guiding management teams in implementing marketing strategies and participating in community events, I have boosted community engagement and customer loyalty, driving business success and reinforcing our brand’s reputation. Let’s connect to explore how my operational expertise and leadership skills can contribute to the continued success and growth of your organization. You can reach me at Kohde04@gmail.com.