Kristy Davern
Director of Customer Service at C&d Technologies
Based in Dallas-Fort Worth, United States
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Seniority
Director
Department
Customer/Client Service
Location
Dallas-Fort Worth
Industry
Appliances, Electrical, and Electronics Manufacturing
Company size
1.8K
Contact information
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k•••••••@cdtechno.com
Phone
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Background
About Kristy Davern
Innovative Director of Customer Service with a proven ability to drive exceptional customer satisfaction and operational efficiency. As a strategic leader and mentor, I have successfully led initiatives that reduced response times by 30% and improved first-contact resolution, leveraging my expertise in team development, process optimization, and data-driven decision-making. Passionate about fostering cross-departmental collaboration, I’ve consistently delivered product support improvements, boosting customer loyalty and retention. Known for my results-oriented approach, I excel at leading high-performing teams and continuously refining processes to deliver measurable, impactful outcomes.
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