Kriti A.
Senior Customer Success Executive at Proactive Data Systems
Based in Delhi, India
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Seniority
Other
Department
Other
Location
Delhi
Industry
IT Services and IT Consulting
Company size
337
Contact information
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k•••••••@proactive.co.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Kriti A.
I am currently part of the Proactive Data Systems "Customer Success Team" in the capacity of a "Cisco Certified Success Manager." My role encompasses a comprehensive understanding of SAAS product Lifecycle Management including proficiently managing onboarding implementation usage and renewal processes. My primary responsibility involves acting as a pivotal link between the Customer Sales & Commercial and Technical Teams facilitating seamless product utilization and enabling customers to expand their inventory effectively. Moreover I have contributed to the enhancement of operational efficiency by devising workflows and implementing automations within our internal Customer Relationship Management (CRM) tool.
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