Kriti S.
Technical Customer Happiness Specialist at Sureswift Capital
Based in Udaipur, India
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Seniority
Staff
Department
Customer/Client Service
Location
Udaipur
Industry
Venture Capital and Private Equity Principals
Company size
66
Contact information
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k•••••••@sureswiftcapital.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Kriti S.
I am a customer success and relationships enthusiast with a keen interest in the SaaS IT industry segment. I have acquired knowledge and experience while meeting challenging customer expectations and quality assured project management approaches. I am a good communicator and a proactive individual. I have worked in the IT industry with customer engaging sectors of Program Delivery Facilitation, Product Quality Assurance, and Business Development and Operations, having core competence in Customer Success, Customer Relationship Management, Service Delivery, Governance, and Product Quality Coordination. Extensive involvement in Customer Success Management, Customer Life - Cycle, and Quality Enhancement on Deliverable Services with multiple stakeholders involving crosses functional teams and third parties. I am a passionate learner, aimed at excelling in the field, with process improvement, driven through innovation and ideas, and to be recognized as an efficient individual having good interpersonal, managerial and technical skills.
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