Krysten Wiist

Background

About Krysten Wiist

Results-driven Technical Writer and Project Management Professional with extensive experience in creating high-quality documentation and improving user experiences in fast-paced environments. Proven track record at Sphera Solutions, where I developed end-user documentation for Environmental, Sustainability, and Governance (ESG) software, enhancing user understanding and efficiency while reducing Help file size by 30%. Skilled in producing engaging video tutorials and GIFs for effective user training, and adept at mentoring junior writers in best practices and brand voice. Demonstrated ability to manage workflows and compliance in the real estate sector as a Transaction Coordinator, where I successfully handled legal documentation and facilitated software adoption among stakeholders. As a Senior Sales Administrator, I drove lead generation efforts that resulted in a 20% increase in sales, showcasing my strong persuasive communication skills and ability to collaborate effectively with subject matter experts. Possessing a diverse skill set that includes proficiency in various technical writing tools (MadCap Flare, Adobe Suite, and more), project management, and content management systems, I am committed to continuous improvement and delivering exceptional results. A meticulous and dependable professional with strong communication and collaboration skills, I thrive in team environments and adapt quickly to changing demands. I am eager to leverage my experience and passion for effective documentation to contribute to a dynamic team, enhancing customer satisfaction and driving business success.