Ksenia Listratenko

Background

About Ksenia Listratenko

Chief Legal Officer‍ with over 8 years of experience in legal operations and change management within the IT industry ‍.Expert in: optimizing business processes with internal stakeholders, fostering cross-functional collaboration with internal service teams such as HR, onboarding, procurement, contracting, and document management. Developed and implemented KPIs for these functions. implementing IT systems to streamline internal business processes, resulting in improved handling of internal client requests, document management, vendor screening, contract execution, and reporting. building teams from scratch and providing training and development, integrating and coaching cross-functional teams of up to 50 individuals.Strong legal expertise, particularly in IT law, taxation, personal data protection, and information security. IT skills: Jira, Service Desk Jira, Notion, Coda, ClickUp, Miro, Modeler (Camunda), Power BI, 1C Document Management, Wiki. Under my leadership, the legal team doubled the speed of legal services, boosted the Customer Satisfaction Index (CSI), and streamlined processes to generate annual revenue and tax savings.As a legal business partner, I work closely with the CEO and all units to align our goals, developing tailored Key Performance Indicators (KPIs). My role also encompasses high-level risk management, ensuring the company's resilience and strategic growth. My passion lies in optimizing everyday routines through technology solutions and co-creating the new normal.