Seniority
Manager
Department
Customer/Client Service
Location
Panchkula
Industry
Insurance
Company size
54K
Contact information
Reveal Kuldeep's email and phone
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k•••••••@hdfclife.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Kuldeep Kumar Sharma
I have 10 yrs experience in Team HandlingHandling team size of 26 state heads and 126 SO in whole PAN INDIAINDOFARM TRACTOR sales and collection soft and hard buckets.Coordinating with legal Team to initiate legal action against delinquent cases. Administered delinquent account collections procedures. Responded to customer issues and complaints in courteous manner. Regular follow up on Hard Buckets cases with state Heads and SO Teams. Prepared staff schedules and tracked employee performances. Review meeting with State Heads and Set monthly collections goals. Worked closely with billing department to review account records. Addressed customer claims of billing or account errors. Ensured compliance with state and federal collections regulations. Joint Calls with State Heads on every month PAN INDIA. Strong conflict resolution abilities.
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