Kumar Neeraj
Credit Collection and Retention Lead at Act Fibernet
Based in Bengaluru, India
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Seniority
Manager
Department
Other
Location
Bengaluru
Industry
Software Development
Company size
5.7K
Contact information
Reveal Kumar's email and phone
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k•••••••@actcorp.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Kumar Neeraj
Result-oriented Professional with rich experience of over 17 years in multiple phases of, Customer Service Operations and Strategic Business Planning, Corporate Operations, Sales Operations Management entailing CP Empowerment, Process Management and P&L Mgt. Extensive Experience in Risk Management, Good Presentation Skill, Analytical and Critical Thinking, Strong Interpersonal Skills, Strong Organisational Skills and a problem solving Attitude. Collection and Retention Champ with exemplary performance in driving Bad Debt and Churn Reduction, business growth with increased Net Add, overcoming complex business & financial challenges. A Customer Centric, process-oriented young and dynamic business leader with impactful experience of driving large-scale operations spanning Customer Service Delivery, Customer Lifecycle management, Credits, Collections, Retention & Customer Fulfilment with leading organisation. Delivering Profitability & business growth through innovation & optimization in customer service delivery, Process compliance & quality management via leadership & business skills developed over the years right from ground level operations to high level strategy & planning.
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