Kumar Shankar

Background

About Kumar Shankar

Having more than 11 years of Experience in staffing solution Industry and leading IT Department. Skills include computer networking, analytical thinking and creative problem solving. Able to improve user experience for employees, clients and administration. Capable to lead department under pressure and Company IT operations with effective cost control ideas. Hands on experience with popular technology skills like, M365,MS Team, Skype & Rackspace, Azure, VMware and Aws, AD, DNS, DHCP,FTP, IIS, Group Policy, WDS, WSUS, Failover Cluster, Terminal Server, Domain Migration also worked on Dell,HP and NAS server and also worked on Backup Tools Like Kaseya, Cobian and Acronics. Worked on Bio-Metric Device, CCTV, WatchGuardM200 & Fortinet 80C Firewall and McAfee Antivirus. • Operating System: Server- Windows 2016,2019,2022, RHEL 5 & 6, Clear OS Client - Windows Professional, XP, Vista, Win 7, Win 8.1, Win10Pro & Win11 • Installation, configuration, Up gradation & Administration of Windows Servers & Windows Professional,Vista,Win7and Windows 8, Win10 pro & Win11 etc. • Knowledge of Windows Deployments and Server migration from 2k3 to 2k8. 2012,2016 and 2019 • Experienced in Microsoft Active Directory Services & Implementing Group Policy, Backup / Restoration / Troubleshooting. • Experienced in MacAfee Antivirus Management- installing MacAfee agent batch file in all laptops and desktops and configuring the access protection and scheduling the scan time & update time etc. • Patch Management by WSUS Server. • Knowledge of DATA Backups on Kaseya and NT Backup,cobian backup etc. • Knowledge of ticketing and supporting tools in Kaseya and Talisma Client 8.5. • Well performed & played multiple roles in IT Infrastructure Management domain viz. Service Delivery, SLA Management, Project Management. Technical support & Asset Management. • Knowledge of N-Computing (Thin Client). M365 and Azure Administration