Kunal Khandelwal

Background

About Kunal Khandelwal

Product Manager with 6+ years of experience in B2B SaaS, CRM platforms, and growth products, working across product strategy, roadmap ownership, PRDs, and execution. Experienced in 0→1 product development and scaling products to thousands of users in high-impact business environments.Currently leading CRM transformation initiatives for sales users PAN India, driving 60% reduction in CRM licensing costs (~₹4 Cr annual impact) and improving sales productivity, onboarding efficiency, and lead funnel management. Strong experience in Salesforce CRM, Marketing Automation, API integrations, and internal platform modernization.Previously built and scaled a global partner onboarding platform across 60+ countries and 20+ languages, delivering 30% operational cost reduction, 40% increase in user engagement, and double-digit conversion improvements through SQL-driven funnel analysis and experimentation.Core strengths include Product Management, B2B SaaS platforms, CRM systems, Product Discovery, Agile/Scrum, Backlog Grooming, OKRs, RICE prioritization, stakeholder management, cross-functional leadership, and data-driven decision making using SQL, KPIs, A/B testing, and analytics tools.