Kunal Khosla
Head of Customer Success - Enterprise Accounts at Brex
Based in Toronto, Canada
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Seniority
Other
Department
Other
Location
Toronto
Industry
Financial Services
Company size
1.7K
Contact information
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k•••••••@brex.com
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Background
About Kunal Khosla
Creating Customer Value has always been my passion! I’m a strategic Customer Success and Account Management leader with 10+ years of experience at global SaaS companies including Amazon, New Relic, Medallia, and InVision. I specialize in building scalable customer success frameworks, driving retention and expansion (NRR) and developing high-performing, customer-obsessed teams. I’m big on clarity, collaboration, and empathy - the stuff that makes customers stay and teams thrive. Whether it’s designing scalable CS frameworks, improving NRR, or mentoring the next generation of CSMs, I love turning big goals into repeatable success stories!
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