Kunal More
Product Tech Specialist at Nice
Based in Pune, India
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Seniority
Staff
Department
Information Technology
Location
Pune
Industry
Software Development
Company size
14K
Contact information
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k•••••••@nice.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Kunal More
Experienced operational specialists with demonstrated history of working in the telecommunication industry since 7+ years, skilled in Global delivery, service assurance, project management, presentation skill, customer service operations, cross functional team leadership,business performance by handling and analyzing complaint and designing customer service strategies, strong operational professional with Bachelor of engineering focused in Electronic and telecommunications engineering from pune university.#Product support specialist:ENGAGE R7.1#Project Management#Customer support#Troubleshooting#Telecom management #Knowledge of Nortel and Avaya products and LD Commands#Good understanding of VoIP, TCP-IP, OSI Model, SIP, DHCP, DNS, FTP,TFTP,PSTN,ISDN,Signalling servers Gateways, Elan.
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