Kush Babbar

Background

About Kush Babbar

Kush Babbar Senior Executive at Fareportal | Customer Service Professional Summary: Results-driven Senior Executive with a proven track record in handling customer queries and providing exceptional service. Experienced in travel processes, including new bookings, modifications, and cancellations. Proficient in GDS systems such as Amadeus and Sabre. Strong problem-solving skills with a creative mindset. Open to new opportunities and always ready to help. Experience: Senior Executive || Fareportal Led the global customer service team for the "CheapoAir and OneTravel" brand, managing flight reservations for customers worldwide Utilized expertise in GDS systems such as Amadeus and Sabre to effectively assist customers with their travel needs Senior Executive || Teleperformance Represented DoorDash, a leading food ordering and delivery company based in the US Managed and resolved customer queries including incorrect orders, missing items, and spillage issues Ensured exceptional customer service and satisfaction through effective communication and problem-solving skills Customer service representative || Concentrix Represented Target.com, a prominent e-commerce website in the US and a major competitor of Amazon Handled customer inquiries and concerns regarding incorrect orders, missing items, and damaged items received in a timely and professional manner Interacted with customers both online and offline to ensure a positive shopping experience for all Collaborated with various departments to resolve customer issues and provide exceptional service Education: B.Sc (H & Ha) NCHM | National Council for Hotel Management | 2018-2021 Achieved a GPA of 7.8 while studying Bachelor of Science in Hospitality and Hotel Administration. Skills: Customer Service | GDS Systems (Amadeus, Sabre)| Problem-solving | Communication | Teamwork Interests: Passionate about listening to music and exploring new genres. Always seeking opportunities for personal and professional growth.