Kyle Berns
IT Support Professional at Edmonds College
Based in Edmonds, United States
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Seniority
Staff
Department
Information Technology
Location
Edmonds
Industry
Higher Education
Company size
1.6K
Contact information
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k•••••••@edcc.edu
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Background
About Kyle Berns
Experienced IT Professional | Hardware & Software Deployment | IT Management | Tier 2 & 3 Support | Process Optimization With over 15 years of experience in IT, I specialize in hardware and software deployment, IT management, and Tier 2/3 technical support. My expertise lies in device and asset management, process improvement, quality assurance, and documentation—ensuring seamless IT operations and efficiency across organizations. Throughout my career at Edmonds College, I have been instrumental in managing large-scale IT projects and deployments, leading technical teams, and optimizing IT infrastructure to enhance performance and minimize downtime. I have a strong track record in troubleshooting complex IT issues, streamlining workflows, and developing knowledge bases to empower teams. Beyond IT, my background as a U.S. Marine Corps Aircraft Crewmember & Flight Mechanic honed my skills in technical precision, team leadership, and structured problem-solving. Additionally, my time as a marksmanship instructor and training coach helped me develop strong coaching and mentorship abilities—skills I continue to leverage in IT team management and employee development. Outside of my professional life, I have a passion for lifelong learning and intellectual enrichment. For over six years, I have led a book club focused on philosophy, world literature, and classic literature, engaging in deep discussions that challenge perspectives and foster critical thinking. This dedication to intellectual exploration complements my analytical mindset and strategic problem-solving abilities in IT. I am passionate about leveraging technology, automation, and AI to improve efficiency and constantly seek ways to enhance IT operations. I thrive in fast-paced environments and enjoy tackling challenges that require a combination of technical expertise, strategic thinking, and hands-on problem-solving. Looking for opportunities in IT management, hardware/software deployment, Tier 2/3 support, or AI-related roles. Open to remote, hybrid, and on-site opportunities. Let’s connect!
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