Kyle Bruna
Customer Success Manager at Servicetitan
Based in Lincoln, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Lincoln
Industry
Software Development
Company size
3.3K
Contact information
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k•••••••@servicetitan.com
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Background
About Kyle Bruna
As a Customer Success Manager I specialize in designing and scaling onboarding strategies that enhance customer engagement and retention. By leading a team of seven onboarding specialists, we improved the first 90 days of the customer lifecycle through targeted workflows and data-driven prioritization, resulting in better customer health and stronger relationships. My focus lies in optimizing CRM workflows, cleaning data systems, and collaborating cross-functionally to deliver tailored solutions. By bridging customer insights with product teams, we drove meaningful improvements that empowered clients to maximize value. Dedicated to driving growth through operational efficiency and customer-centric strategies.
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