Kyle Charron
Intermediate Customer Success Manager at Agencyanalytics
Based in Hamilton, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Hamilton
Industry
Software Development
Company size
157
Contact information
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k•••••••@agencyanalytics.com
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Background
About Kyle Charron
As a Customer Success Manager at AgencyAnalytics, I own and strategically manage a book of business, including project kick-offs, after-launch reviews, monthly check-ins, and quarterly and executive business reviews. I have been in this role since Feb 2024, and I leverage my Certified Associate in Project Management (CAPM) credential and my analytical skills to deliver value-based solutions to our customers. I have over 6 years of experience in customer success, project management, onboarding, and technical support, working with various web design, marketing, and e-commerce products and services. I have successfully launched over 300 new website designs, marketing plans, and products for clients all over the world. My mission is to become a trusted advisor and proactively drive adoption and usage of our solutions, in order to maximize customer satisfaction and retention.
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