Verified recordIT Services and IT Consulting

Kyle Comer

Technology Advisor at Definitive Technology Solutions, Inc

Based in St Paul, United States

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Seniority

Staff

Department

Information Technology

Location

St Paul

Industry

IT Services and IT Consulting

Company size

Contact information

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k•••••••@go-dts.com

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Background

About Kyle Comer

Technology Advisor with a background as a results driven people leader with over 6 years of experience in client implementation, team development and business process improvement within the Enterprise, Mid-Market and Small Business SaaS space. Proven track record of building and scaling high-performing teams (800% knowledge growth amongst team from 2022-2024), enhancing cross-functional collaboration via internal initiatives, and leading global support initiatives that drive customer satisfaction and operational efficiency (87% Client satisfaction over cases). Accomplished achieving Key Performance Indicators, leading a team of Project Managers, and optimizing internal workflows and processes to support business growth while leading 90+ projects at any given time. Recognized for developing a global On-Demand Chat solution from the ground-up and upskilling 14 global teams and 160+ project managers to continually meet evolving client and business needs.

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