Seniority
Staff
Department
Operations
Location
Toronto
Industry
Retail
Company size
23K
Contact information
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k•••••••@corpo.metro.ca
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Background
About Kyle Coutu
Dedicated individual with over 6 years of experience in customer service, operations supervisory, and product management in fast-paced environments.Motivational leader who encourages diverse teams’ professional growth while cultivating welcoming and inclusive workplace environments. Drives business growth by enhancing sales via product promotion; led efforts to increase specialty coffee sales by 500% for Starbucks.Experienced in product curation, selecting products based on sales reports, customer feedback, slow movers, seasons, holidays, and relevant events. Skilled in product merchandising, effectively preparing visually pleasing product displays while alerting customers to special offers and promotions.Applies interpersonal skills to enhance customer satisfaction; directed team initiatives to achieve 46% increase in customer connection score for Starbucks.Certified Power Lift Equipment (PLE) Operator, efficiently managing, receiving, and organizing warehouse orders with precision and accuracy.
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