Kyle Koch
Strategic Customer Programs at Databricks
Based in Los Angeles, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Los Angeles
Industry
Software Development
Company size
14K
Contact information
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k•••••••@databricks.com
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Background
About Kyle Koch
People-centric, mission-driven SaaS leader with track record of building high-performing customer teams and delivering exceptional revenue results in diverse settings. Leadership experience spans all global geos and post-sales functions, early, late-stage and turnaround settings, and P&L ownership for cross-functional customer teams of 150+ team members. Former member of the senior leadership team of Sprinklr, one of the fastest growing B2B tech companies of the past decade, helping the company scale from a single digit run-rate to $200m ARR and $1.6b valuation in just under 6 years while defining the category of enterprise social media management. Later served on the executive team at MomentFeed, a once category leading online listings provider that despite primarily serving brick-and-mortar businesses heavily impacted by Covid we were able to lead through transformative improvements in revenue expansion and customer satisfaction to steward its successful turnaround and acquisition to Uberall in Spring 2021. My strengths include: building high-performing business groups in hypergrowth settings; enabling enterprise organizations to effectively adopt emerging technology; and distilling technical & operational complexity into simple, compelling terms that inspire alignment and large-scale change across diverse stakeholder groups. My professional purpose lies in helping growth companies deliver balanced stakeholder value by overcoming the inertia of scale to deliver differentiated, sustainable value to customers. A few guiding principles I deeply believe in- Technology is about people - Great teams build great companies - Culture is competitive advantage - Right activity, right time = right outcomes - Aim to communicate in terms your parents would understand - Great ideas are far more common than great execution
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