Kyle V.

Background

About Kyle V.

With over 25 years of experience in the IT industry, I bring a wealth of expertise in managing complex IT environments, leading teams, and delivering strategic solutions. My career spans corporate litigation law firms (12 years), senior living facility management and development companies (11 years), and service to diverse industries—including manufacturing, accounting, realty, and title firms—through managed service providers. I held leadership roles such as IT Director, IT Manager, and Network Administrator, where I consistently drove operational excellence and innovation. My technical skills include IT infrastructure design and implementation, IT project management, policy and procedure development, and IT service desk management. I excel in areas such as firewall and network management, business systems continuity, and procurement while adhering to ITIL methodologies. I have deep expertise in a variety of technologies and platforms, including Windows and Linux server and desktop environments, as well as firewall solutions from Sophos, SonicWall, WatchGuard, Meraki, and Unifi. My ability to effectively communicate technical issues and solutions to non-technical executives has made me a valued resource for bridging the gap between IT operations and business leadership. Some of my notable achievements include designing and standardizing IT infrastructure for Smith Packett/Harmony Senior Services, growing the organization from 8 locations to over 43. I led the implementation of IT policies and procedures, asset management, and help desk support for over employees across multiple corporate offices and facilities. At Kissito Healthcare, I spearheaded a complete IT infrastructure overhaul, including SD-WAN deployment, VoIP implementation, and in-house IT transition, reducing dependency on external MSPs and enhancing network performance and security. Throughout my career, I’ve been recognized for servant leadership, team building, and mentoring, cultivating environments where IT professionals excel. My dedication to delivering efficient, and reliable IT solutions has been acknowledged through appreciative feedback from both executives and end users. I believe my extensive experience, technical expertise, and leadership skills would make me a valuable asset to your organization. Thank you for considering my qualifications and for the opportunity to contribute to your company’s success.