Kyle Weaver
Information Technology Help Desk Manager at Denmar Associates Llc
Based in Ephrata, United States
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Seniority
Manager
Department
Information Technology
Location
Ephrata
Industry
—
Company size
9
Contact information
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k•••••••@denmarassociates.com
Phone
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Background
About Kyle Weaver
I am an experienced IT generalist, and love to learn. I am very adept at troubleshooting and working with end-users on issues large and small, but have also worked on company infrastructure such IP Phone call-flow, user account maintenance, and security audits. I am also dedicated to procedures and documentation and regularly write and update internal documentation. When a colleague has a question about a procedure, my first inclination is to ensure the documentation is up-to-date, and direct them to it. My focus is always the end-user experience. Even when workload doesn't allow ideal turn-around on tickets, good communication and proper prioritization can preserve user trust and prevent frustration.
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