Kylee Fruge

Background

About Kylee Fruge

I have a passion for customer service and data accuracy. I recently worked as a Support Billing Specialist at ClickUp, a leading cloud-based productivity platform, where I handled billing inquiries and provided prompt and accurate resolutions to clients' refund requests, payment issues, and invoice-related queries. In my role at ClickUp, I collaborated with the Accounting and Sales department to ensure smooth and accurate billing processes, and worked closely with the sales team to provide appropriate discounts and promotional offers to clients. I used my problem solving and communication skills to interact with customers and internal stakeholders, and my ClickUp knowledge to encourage clients to maximize their use of platform features. I am motivated by the opportunity to support customers and help them achieve their goals, and I can bring diverse perspectives and experiences to the team.