Kylie Miller
Customer Service Representative at Acd Direct - Contact Center Solutions
Based in Irving, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Irving
Industry
Telecommunications
Company size
252
Contact information
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k•••••••@acddirect.com
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Background
About Kylie Miller
I am a versatile professional with a diverse skill set and a proven track record in data entry, warehouse operations, delivery logistics, customer service, and sales. I have graduated from high school through home education, demonstrating my self-motivation and discipline. Most recently, I worked as a delivery driver at Peak Prospects, ensuring prompt and precise package deliveries, upholding Amazon's service standards. I collaborated proactively with team members, reported incidents promptly, and maintained vehicle cleanliness and maintenance. I also demonstrated unwavering commitment to customer service, embodying Amazon's brand positively and professionally. Previously, I was a sales representative at Power Home Remodeling, promoting eco-friendly products to prospective and existing clients, delivering free sales presentations, and overcoming objections confidently. I consistently surpassed sales targets by effectively highlighting key selling points and demonstrating how Power's solutions met customers' specific needs. I also developed a deep understanding of company products, industry trends, and competitors. I am interested in a role that allows me to develop my career path while gaining knowledge and experience. I possess the right technical and soft skills required to propel any organization to achieve its goals and objectives. I enjoy working as part of a team but equally, and I can work very well individually without supervision.
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