Laban Gathingi

Background

About Laban Gathingi

Technology-driven IT leader with 15+ years of experience in remote endpoint support, BitLocker encryption management, Office 365 deployment and migration, Microsoft Intune administration, and Endpoint Central management. I specialize in securing and optimizing hybrid and remote IT environments through strategic device compliance, cloud-based collaboration, and endpoint detection and response (EDR) systems like Cortex XDR and CrowdStrike. I’ve led enterprise-scale projects supporting 2,600+ users across distributed environments—enhancing security, automating workflows, and reducing costs. With a strong background in remote user support, UEM, IT asset lifecycle management, and ITIL-based service delivery, I bring both technical expertise and a passion for driving digital transformation. I thrive in remote and hybrid teams, continuously seeking opportunities to innovate IT operations, improve service levels, and mentor high-performing support teams. Whether it’s implementing secure collaboration tools, streamlining endpoint management, or integrating new platforms, I focus on delivering measurable value. Key Remote Tools: Intune, Endpoint Central, BitLocker, Cortex XDR, Office 365, SharePoint, Teams, Zoom Work Style: Results-oriented, security-focused, collaborative, and fully remote-ready Let’s connect and explore how I can help your organization achieve secure, efficient, and scalable IT support—anywhere in the world.