Lacey Egley

Background

About Lacey Egley

My background demonstrates excellent hands-on experience in policy implementation, facility management, strategic planning, quality control, quality assurance, clinical records, adverse outcome analysis, and care coordination. Throughout my career, I have amassed the expertise required to champion member practice brand, build value in prospects, deliver high value, educated patients to a member schedule, connect with potential patients for multiple practices, and enforce health and safety requirements. I have successfully coordinated appointments with specialist offices, scheduled pending treatments, received and processed payments, managed continuing care protocol, and maintained an updated and accurate appointment book daily. I have coordinated direct patient care, laboratory functions, infection control, laboratory case management, and treatment documentation in patients’ records. Furthermore, I am best known for my expertise in: Scheduling initial and follow-up appointments; creating and updating hundreds of patient records; collecting and processing insurance and demographic information Consistently exceeding patient expectations by communicating patient needs to physicians and hygienists effectively and efficiently. Leveraging my personable, friendly approach to quickly and effectively connect with patients of all ages and backgrounds. Demonstrating superior teamwork, motivation, problem-solving and interpersonal capabilities, as well as good task management and team motivation/coordination skills. Furthermore, I possess solid expertise in coordinating treatment plans, explaining insurance terms and informed patient consent. I excel at efficiently managing patient scheduling, registration, and inquiries in a compassionate and supportive manner to enhance patient satisfaction. I have in-depth experience working with cosmetic dentistry, clear aligner orthodontics, dental implant restoration, CEREC technology, Sleep Apnea and TMJ dysfunction treatment. I will conduct thorough research and develop detailed reports to facilitate strategic decision-making.