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Lajoi McClendon

Chief Operating Officer at Stonetapert Insurance Services

Based in Sierra Madre, United States

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Seniority

C-Team

Department

Operations

Location

Sierra Madre

Industry

Insurance

Company size

47

Contact information

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Email

1 credit

l•••••••@stonetapert.com

Phone

5 credits

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Background

About Lajoi McClendon

Leading with Heart | Honoring Commitments | Doing What is Right | Building Strong Relationships | Tailoring Solutions for Real-World ChallengesI’m an Employee Benefits Executive & Consultant who solves complex employee benefits challenges with practical, people-first solutions — partnering with employers that value their people and invest in their health, security and success.With a passion for health, purpose and people, I work with businesses of all sizes — from small companies to large enterprises — to design comprehensive employee benefits programs. These include medical, dental, vision, life and disability insurance; flexible and lifestyle spending accounts; pet insurance; and a range of supplemental coverages — all tailored to meet business goals and employee needs.I believe in leading by example. Whether guiding a client or mentoring my team, I model the values that matter most: clarity, compassion, resilience and a commitment to meaningful impact. Leadership, to me, is a responsibility to grow others, and I take pride in developing a team that leads with both heart and accountability.My sweet spot? Translating operations into impact. I’ve helped companies turn reactive systems into proactive strategies, improve employee wellbeing and navigate major transitions with clarity and calm — no matter how complex the challenge.I’m known for:• Guiding employers through change with clarity and confidence• Creating benefits strategies that fit each employer’s goals and culture• Delivering high-value, sustainable programs within real budgets• Infusing every interaction with wellness, empathy and structureFor me, employee benefits aren’t just checkboxes. They’re a powerful way to say: we see you, we value you. I’m proud to help businesses send that message — clearly, consistently and with heart.You can reach me at: LaJoi@StoneTapert.com.

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