Lakshman Ganesh
Vice President of Global IT Infrastructure at Mizuho
Based in Chennai, India
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Seniority
Vp
Department
Information Technology
Location
Chennai
Industry
Financial Services
Company size
15K
Contact information
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l•••••••@mizuhogroup.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Lakshman Ganesh
I am a Senior Customer Success Manager at Progress, a leading provider of software solutions for digital transformation, application development, and cloud computing. I have 16+ years of experience in the IT industry, spanning solution planning, designing, architecting, and delivering. I hold a CCSM Level 1 certification from SuccessHACKER and CSM Master Class from CustomerSuccessU.org, which validates my skills and knowledge in customer success best practices and methodologies. My core competencies include leadership, customer service, technical pre-sales, bid management, proposal writing, solution architecture, and design. I help customers achieve their desired outcomes with Chef and Progress solutions, by translating complex business needs into clear and succinct requirements, designing custom proof-of-concept solutions, and managing SOW and MSA contracts. My mission is to build and maintain strong customer relationships, ensure customer satisfaction, and enable customer retention and growth.
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