Lalit Upadhayay
Operations Manager at Rivigo
Based in Hyderabad, India
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Seniority
Manager
Department
Operations
Location
Hyderabad
Industry
Truck Transportation
Company size
2.2K
Contact information
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l•••••••@rivigo.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Lalit Upadhayay
Responsible for core Hub & Branch Operations. Responsible for all pickup and delivery activities of the the branch. Responsible for managing all customer queries. Responsible to manage multiple Service centers. Responsible for the operations metrics of the shift. Taking care of Last Mile Operations, stock received and stock outward. Ensures quality check of all shipments/bags and ensure zero missing shipments with value and count. Preparation of various MIS reports like Inbound, outbound, RTO and aging reports. Responsible to arrange maximum deliveries within TAT. Responsible for decreasing aging of the shipments. Monitor the NDR/RTO and finding solutions for reducing monthly NDR & RTO %. Handling a team of support staff & delivery boys
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