Lamont Oscar
Service Support Officer at Scotiabank
Based in Ajax, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Ajax
Industry
Banking
Company size
88K
Contact information
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l•••••••@scotiabank.com
Phone
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Background
About Lamont Oscar
As a Senior Customer Experience Associate at Scotiabank, my passion for customer service shines through in every client interaction. Our team prioritizes understanding and meeting customer needs, contributing to the bank's esteemed client relations. After receiving a Bachelor of Arts in Psychology at the University of Ottawa, I apply psychological insights to elevate our service strategies. My journey in customer service began at Marshalls Convenience Stores, developing a foundation that now supports my efforts at Scotiabank. Here, we focus on collaborative improvement, ensuring that every customer's experience is not just satisfactory, but exceptional. It's this dedication to service excellence that motivates my daily work and educational pursuits.
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