Seniority
Manager
Department
Customer/Client Service
Location
Grand Rapids
Industry
Insurance
Company size
29
Contact information
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l•••••••@varipro.com
Phone
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Background
About Lana Haverkamp
Experience has taught me that internal and external customer satisfaction increases retention and new sales (among other important measurable data), so I focus my creative problem solving abilities, exceptional organizational expertise and above average technical skills to not only increase these statistics, but also the company’s efficiency and profitability. With a high degree of orientation toward detail, accuracy and timeliness, I am internally driven to achieve quality results. I take personal initiative to improve myself and those around me. I have the confidence and competence to make independent decisions. During periods of impending deadlines, high stress and intense pressure I am able to remain calm, exhibit a sense of humor and complete the assignment in a timely manner.
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