Lance Shirley
IT Technician Ii at Samsung Sds
Based in Celina, United States
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Seniority
Staff
Department
Information Technology
Location
Celina
Industry
IT Services and IT Consulting
Company size
15K
Contact information
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l•••••••@samsungsds.com
Phone
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Background
About Lance Shirley
IT professional specializing in B2B IT support, mobile device management, and endpoint security. My current duties include being an admin for Samsung Knox Manage, VPN, Exchange Admin Center, shared folder access, and FTP accounts/permissions to ensure secure and compliant operations. I created SOPs for executive IT support and designed the VP onboarding training curriculum, streamlining leadership technology onboarding. I also led an early PC upgrade project for users across North America, improving system performance and asset management. Holding a Bachelor’s in Computer Information Systems with a minor in Cybersecurity, I combine technical expertise with a results-driven mindset. With a diverse background in military law enforcement, personnel leadership, and medical imaging, I excel at bridging technology and business needs, delivering secure, scalable B2B solutions while boosting productivity for users and leadership alike.
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